Operations Engine

Work Order Management & Execution

iCore work orders coordinate tasks, approvals, vendors, inspections, and financial controls — ensuring work is executed, verified, and accounted for from request to resolution.

End-to-End Work Order Lifecycle

Every work order follows a governed lifecycle — from intake through execution, validation, and closure.

Request Intake

Capture work requests from portals, systems, or integrations.

Scope Definition

Define tasks, requirements, and expected outcomes.

Assignment & Dispatch

Route work to internal teams or external vendors.

Completion & Closeout

Verify work, capture evidence, and finalize records.

Cross-Team & Vendor Coordination

iCore synchronizes people, systems, and schedules — eliminating handoffs, miscommunication, and execution gaps.

Intelligent Routing Vendor Assignment Status Automation Task Dependencies Escalation Rules Stakeholder Alerts

Execution Control & Verification

Work is not considered complete until it is verified, documented, and aligned with defined standards.

Task-Level Tracking

Monitor progress at each step of execution.

Inspection Requirements

Enforce inspections before advancing workflow stages.

Photo & Evidence Capture

Attach visual proof directly to work order records.

Completion Validation

Confirm scope fulfillment before closeout.

Operational Visibility

Real-time visibility ensures managers and executives always know what work is active, at risk, or complete.

Live Status Views Capacity Insights Delay Detection Portfolio Rollups Trend Analysis Role-Based Views

Governed by Design

Work orders operate within policy, compliance, and financial boundaries — preventing uncontrolled execution.

Approval Gates

Require authorization before work advances or funds release.

Audit Trails

Every action logged and attributable.

Cost Controls

Prevent overruns with enforced budgets and thresholds.

Dispute Readiness

Defensible records for review, claims, or litigation.