Solutions • Maintenance Operations

Maintenance Ops That Scale
Without Chaos.

Run reactive and preventive maintenance with routing, escalation rules, verification, and reporting — all within one governed workflow system.

Core Capabilities

The operational backbone for maintenance teams — scheduling, escalation, verification, and KPI enforcement.

Work Orders Scheduling Escalations Verification SLA & KPI Audit Trails

Dispatch & Routing

Assign the right tech/vendor automatically based on scope, geography, and availability.

Repeatable Standards

Consistent checklists, documentation, and outcomes across teams.

Closed-Loop Reporting

Completion evidence and KPIs feed dashboards for leadership visibility.

Execution Model

A maintenance-ready workflow: intake → prioritize → dispatch → execute → verify → closeout.

1) Intake

Requests from tenants, staff, or monitoring systems — with categories and priority.

2) Prioritize

Rules-based prioritization and SLA windows to drive urgency and response.

3) Dispatch

Route to internal techs or vendors with compliance and availability checks.

4) Verify

Photos, checklists, inspections, and sign-offs before closing.

Preventive Maintenance

Reduce emergencies with recurring schedules, reminders, and evidence-backed completion.

Recurring Schedules

Automate recurring inspections and tasks by asset type and interval.

Automated Reminders

Notify teams and vendors to ensure on-time completion.

Compliance Proof

Store evidence and sign-offs for every preventive task cycle.

Integrations

Connect to your ecosystem while keeping workflow control and audit inside iCore.

REST APIs Webhooks Finance Systems CRM & ERP Mapping & GIS Messaging & Alerts

Run Maintenance Like a System — Not a Fire Drill.

Standardize execution, enforce controls, and prove completion with audit-ready evidence.